Support Services

Banner COVID-19 STUNDENT FAQS

Student Services will continue to offer services via email, phone and online platforms during the Coronavirus closure period. Please visit the relevant webpages for details: Student FAQs

Access Centre

Remote service, contact via email / phone / MS Teams

Current registered full-time Mature Students:

HEAR / Access / FE Undergraduates

Please contact us with any concerns that you may have as we approach exam time.

Please be reassured that the access team are here to help where possible. Staff are still working remotely to ensure that students are assisted and supported where possible. We are not in a position to monitor voice messages and please be aware that staff have limited access to emails. We will respond to your query as soon as is possible. If you need to contact a member of staff urgently in the Access Centre, please email access@nuigalway.ie

Diploma in Foundation Studies Students SFD1 & SFD8

  • Details of virtual coffee mornings and contacting me are available on your Announcements on Blackboard Collaborate.

Queries from Prospective Mature Students interested in Full-time Undergraduate Study:

Accommodation and Welfare

Remote service, contact via email / phone

  • The Accommodation and Welfare team assist you to find advice and support on accommodation and financial matters.
  • The staff will continue to support students remotely during normal working hours. To contact us in Accommodation and Welfare please click here.
  • We are available from Monday – Friday (10 am – 12.30 and 14.30 – 16.00)

Career Guidance

The Career Development Centre aim to provide a quality career guidance and information service focused on facilitating and empowering you to manage your own career development and make effective career transition

Staff from the Career Development Centre are available to talk to students, academics and employer partners via email and phone during standard working hours. We are not in a position to monitor voice messages but will respond to your contact as follows:

For all general queries email careers@nuigalway.ie

Chaplaincy

Remote service, contact via email / phone 

  • The Chaplaincy service offers pastoral care, welfare support and spiritual guidance to the students and staff of NUI Galway.
  • The Chaplaincy Service is available to support students and staff remotely during normal working hours and outside of working hours, when required. The Chaplaincy Office on 6 Distillery Road is closed at present. However, we are available to continue to meet students to deal with an urgent or emergency situation. We can be contacted as follows:

Fr Ben Hughes, Chaplain

E: ben.hughes@nuigalway.ie

T: 087 203 7538

Jimmy McGovern, Seas Suas Manager

E: jimmy.mcgovern@nuigalway.ie

T: 083 062 6898

Counselling

Remote service, set up appointment via email

  • You can consult with a member of the NUI Galway counselling service for any issue. We provide skilled listeners who have experience dealing with all the challenges students encounter
  • NUI Galway Student Counselling is continuing to operate, remotely online or by phone. For all current users of the Student Counselling Service we are continuing to offer counselling online.
  • For enquiries or to set up an online/phone assessment please email: counselling@nuigalway.ie

Disability Support Service

Remote service via email and MS Teams

Contact the Disability Support Service and access disability related support remotely via email and MS Teams.

•  If you are a student who is already registered with the Disability Support Service, you can email your Disability Advisor (as detailed on your LENS report)

•  If you are a student who is already registered with the Disability Support Service, and you require assistive technology support, you can email your Assistive Technology Officer

•  If you are a student who wishes to register with the Disability Support Service, you can complete our online registration form

•  For all other disability support related queries, please email disabilityservice@nuigalway.ie.  Please note that there may be delays in responding to emails, as we are receiving a high volume of emails at present. However, we will do all that we can to keep such delays to a minimum.

Societies

Remote service via email / phone

SocsBox Virtual Help Desk Monday – Thursday, 2pm - 5pm & 6pm - 8pm at https://bit.ly/3cCWc2B

All society activity on campus is suspended until Áras na Mac Léinn reopens. However, Societies are running virtual events. The SocsBox is contactable by email:

Áras na Mac Léinn rooms, The Hub and Hub Central are currently closed.

Student Health Unit

Contact via email / phone, face-to-face consultations are still taking place, but only following initial phone assessment/triage

  • Students are not permitted to enter the Student Health Unit at present without first contacting the practice.
  • Arrange an appointment online now via this online form.
  • If you are experiencing COVID-19 related symptoms, please read the advice HERE.
  • This service is monitored from Monday to Friday ONLY. For Urgent queries please phone (091) 492604.

Safe Campus

The Safe Campus initiative is designed to raise awareness about maintaining a safe campus and raising awareness of personal safety wherever we are.

Smart Consent

NUI Galway are leading a national conversation on sexual consent training. Students are welcome to participate in research, workshops and engage with a fantastic programme, Smart Consent, that is helping to transform our relationships. 

Success Quiz

NUI Galway have designed the ultimate First Year quiz.