Accommodation and Welfare - COVID 19 Advice

The staff will continue to support students remotely during normal working hours. For accommodation support please email or leave a message on 091 492364.

For support from the Financial Aid Fund (Emergency / Hardship) email: or leave a message on 091 495282

We are currently updating our FAQs so please bear with us, we will publish them here as soon as we can.



We hope all our students are safe and well. We are working remotely to help you with accommodation queries/issues and financial concerns during this difficult time.  To assist you please contact us by email or phone.  We are regularly checking all messages.  See contact details below:

  • Accommodation support please email, or or call us on 0860650510 or 0860650511
  • Financial support centre please email or call us on 086 0650509.
  • If you are a student repeating exams in August and are experiencing financial hardship you may be eligible for financial assistance from the Financial Aid Hardship Emergency Fund.   Connect here (login using your CASS account details). On the query give details on why you are applying to the fund and supply a copy of your bank statement covering expenditure and income over the three months prior to the application. If you are eligible to apply to the fund, we will assign you a more detailed application form.  
  • Alternatively you can contact us via our online query forum.
  • FAQs are on the NUI Galway Alert page.

We hope you all stay well and look after each other.

NUI Galway Agrees Rebate on Proposed Rent increase for On-Campus Accommodation for the Next Academic Year 

In the face of the current challenging financial context faced by our students, and following engagement between university management, student representatives and Atalia Student Residences DAC, NUI Galway has agreed to provide a rebate to students in university accommodation equivalent to the planned 3-4% increase in the rental cost of on-campus student accommodation for the Academic Year 2020/21. Following the start of the next academic Year, the University will liaise directly with our students in Goldcrest Village and Corrib Village to organise this refund.  In addition, should there be any change to the duration of the academic year on campus arising from COVID-19 restrictions, rent will only be charged on a pro rata basis for the revised dates.

As a consequence of the decision to rebate the rent rise, there will no net increase in the amounts paid by students staying in Goldcrest or Corrib Village in the year 2020/21 and students can avail of campus accommodation with rates starting at €98 per week for the next academic year. NUI Galway’s decision is consistent with our mission and is made with our students’ welfare in mind, specifically in the context of the COVID-19 crisis, which has created financial uncertainty and pressure for our students, their families and the University.

The cost of accommodation remains one of the primary concerns of students in Galway and across Ireland. To support NUI Galway students at this time, campus residents who returned home following the University closure in March have had a portion of their rent refunded, and the University’s Campus Residences, Student Services and International Office have been facilitating and supporting students who were unable to return home. The University has also been in dialogue with landlords in the private sector, and advising students on their accommodation rights and responsibilities.

The decision to rebate the rental increase gives certainty for incoming and returning students who will be staying in campus residences in the 2020/21 academic year. In its strategic plan for 2020-25, Shared Vision, Shaped by Values, NUI Galway is committed to building ‘additional affordable and sustainable on-campus accommodation for our students’. This commitment is reaffirmed and supported by the University. 



Contact Us

For Accommodation Queries
Teresa Kelly
P:  091 492364

Angela Walsh
P:  091 492366

Financial Advice and Budgeting (including Financial Aid Fund)
Una McDermott
P: 08 60650511 or email



 Query.jpgAll other queries click here

 Note: If you are a new user on this system, you will have to register some basic details first, then submit your query. This ensures your enquiry is managed most efficiently.