Dr Olivia McDermott

BSc, MSc, MBA, DPhil

Contact Details

Lecturer
Dept of Natural Sciences
Orbsen
NUI Galway
T: 0872205256
https://www.linkedin.com/in/oliviamcdermott/
Lecturer Below The Bar
E: OLIVIA.MCDERMOTT@nuigalway.ie
Lecturer
Orbsen
T: 0872205256
 
researcher
 

Biography

Dr. Olivia McDermott is a Lecturer in Regulatory Affairs & Lean Quality Management in NUI Galway associated with the Medical Technology Regulatory Affairs (M.Sc. and Higher Cert) programs and also lecturer on Lean in the dept of Adult & Continuing Education. She holds a PhD in Work Based Learning on Lean & Six Sigma in Supply Chain Management from the University of Middlesex. She has an MBA from UL and an M.Sc in Quality Engineering from NUI Galway as well as a BSc (Hons) in Microbiology.
She completed her post-doctoral research in UL in the area of Lean in Healthcare and has lectured in UL in Lean and Supply Chain. She is also a FETAC Certified Trainer and an American Society of Quality (ASQ) Certified Black Belt and Master Black Belt as well as being trained in online course design and moderating. She has over 10 years’ experience as a Lecturer particularly within the Industrial and Adult learning space. 
She has over 15 years’ experience within industry having held various Senior Quality Management roles in various multinationals including the medical device and electronics industries with experience of all levels of industry operations especially Operations Quality, Regulatory Quality, New Product Introduction, Customer Complaints, Supplier Quality, Lean Six Sigma and Training. She has also worked as a self-employed consultant in Quality (Lean and Six Sigma) since she left industry in 2012. 

Her research interests are Quality 4.0, Industry 4.0, Lean, Six Sigma, Operational Excellence. She has published and co-authored over 4 journal articles and is currently involved in several global research projects around Industry 4.0 and LSS.  

Research Interests

Quality 4.0, Industry 4.0, Lean, Six Sigma; Quality Management; Medtech 4.0
Supply Chain Management; Risk Management

Research Projects

  Project Start Date End Date
OLIVIIA McDERMOTT GENERAL RESEARCH ACCOUNT 01-DEC-19 31-DEC-29

Peer Reviewed Journals

  Year Publication
(2021) 'Quality 4.0 Conceptualization and Theoretical Understanding: A Global Exploratory Qualitative study'
Antony, J., McDermott, O., Sony, M. (2021) 'Quality 4.0 Conceptualization and Theoretical Understanding: A Global Exploratory Qualitative study'. The TQM Journal, [DOI] [ARAN Link] [Details]
(2021) 'Antony, J., McDermott, O., Sony, M.(2021) “Revisiting Ishikawa’s Original Seven Basic Tools of Quality Control: A Global Study and some new insights”'
Antony, J; McDermott, O; Sony, M; (2021) 'Antony, J., McDermott, O., Sony, M.(2021) “Revisiting Ishikawa’s Original Seven Basic Tools of Quality Control: A Global Study and some new insights”'. Ieee Transactions On Engineering Management, [ARAN Link] [Details]
(2021) 'Conceptualizing Industry 4.0 readiness Model Dimensions: An exploratory sequential mixed-method study'
Sony, M., Antony, J., McDermott,O. (2021) 'Conceptualizing Industry 4.0 readiness Model Dimensions: An exploratory sequential mixed-method study'. The TQM Journal, [DOI] [ARAN Link] [Details]
(2021) 'Exploring the use of operational excellence methodologies in the era of COVID-19: perspectives from leading academics and practitioners'
McDermott, Olivia and Antony, Jiju and Douglas, Jacqueline (2021) 'Exploring the use of operational excellence methodologies in the era of COVID-19: perspectives from leading academics and practitioners'. TQM journal, ahead-of-print (ahead-of-print) [ARAN Link] [Details]
(2021) 'A study on the Ishikawa’s original basic tools of quality control in South American companies: results from a pilot survey'
Antony, J; McDermott, O; Sony, M; Fernandes, M; Ribeiro, R (2021) 'A study on the Ishikawa’s original basic tools of quality control in South American companies: results from a pilot survey'. The TQM Journal, [DOI] [ARAN Link] [Details]
(2021) 'Manufacturing Control System Development for an In Vitro Diagnostic Product Platform'
Boylan, Brian; McDermott, Olivia; Kinahan, Niall T. (2021) 'Manufacturing Control System Development for an In Vitro Diagnostic Product Platform'. Processes, 9 (6) [DOI] [ARAN Link] [Details]
(2021) 'Importance Value of an RA qualification in continuous professional development and career progression'
McDermott, O; Barrow, D; Butler, M (2021) 'Importance Value of an RA qualification in continuous professional development and career progression'. Regulatory Focus, [ARAN Link] [Details]
(2021) 'Applying Lean Six Sigma Methodology to a Pharmaceutical Manufacturing Facility: A Case Study'
Byrne, B., McDermott, O., Noonan, J. (2021) 'Applying Lean Six Sigma Methodology to a Pharmaceutical Manufacturing Facility: A Case Study'. Processes, 9 (550) [DOI] [ARAN Link] [Details]
(2021) 'Motivations, barriers and readiness factors for Quality 4.0 implementation: an exploratory study'
Sony, M., Antony, J., Douglas, J., McDermott,O. (2021) 'Motivations, barriers and readiness factors for Quality 4.0 implementation: an exploratory study'. The TQM Journal, [ARAN Link] [Details]
(2021) 'A study into the pros and cons of ISO 18404: Viewpoints from leading academics and practitioners'
Antony, J., McDermott, O., Sony, M., Cudney, E.A., Hoerl, R., Snee, R. (2021) 'A study into the pros and cons of ISO 18404: Viewpoints from leading academics and practitioners'. The TQM Journal, [DOI] [ARAN Link] [Details]

Conference Publications

  Year Publication
(2021) International Scientific & Business Quality congress
Antony, J; McDermott, O; Sony, M; (2021) An Empirical study into Ishikawa's basic tools of QC in European Organisations International Scientific & Business Quality congress Belgrade, Serbia, , 29-JUN-21 - 30-JUN-21 , pp.231-239 [Details]
(2021) International Conference on Lean Six Sigma
McDermott, O; Antony, J (2021) Lean Six Sigma as an enabler for Healthcare Operational Excellence in COVID-19 International Conference on Lean Six Sigma https://docs.lib.purdue.edu/iclss/2021/hl/3, , 22-JUN-21 - 24-JUN-21 [DOI] [ARAN Link] [Details]

Published Reports

  Year Publication
(2020) External Validation Visit, 17th June 2020 for the Masters of Science in Process Validation and Regulatory Affairs.
Limerick Institute of Technology (2020) External Validation Visit, 17th June 2020 for the Masters of Science in Process Validation and Regulatory Affairs. LIT, Ireland. [Details]

Conference Contributions

  Year Publication
(2014) Disability Federation Conference 2014,
Olivia McDermott (2014) DFI Led Quality Initiatives in the Disability sector: What are the effects?. [Invited Oral Presentation], Disability Federation Conference 2014, University of Limerick , 07-AUG-14 - 07-AUG-14. [Details]
(2021) University of Limerick Enterprise Improvement Conference 2021 (EIP 21),
Olivia McDermott (2021) “Can Lean be standardised”? -The Case for ISO 18404”. [Keynote Address], University of Limerick Enterprise Improvement Conference 2021 (EIP 21), Online , 24-APR-21 - 24-APR-21. [Details]
(2021) RAPS Euro Convergence 2021,
Olivia McDermott (2021) The FDA Case for Quality Voluntary Improvement Program. [Poster Presentation], RAPS Euro Convergence 2021, Online , 10-MAY-21 - 12-MAY-21. [Details]
(2021) RAPS Euro Convergence 2021,
Olivia McDermott (2021) Continuous Improvement Methods in Regulated Environments: Barriers & Enablers to Success. [Conference Organising Committee Chairperson], RAPS Euro Convergence 2021, Online , 10-MAY-21 - 12-MAY-21. [Details]
(2020) RAPS Euro Convergence 2020,
Olivia McDermott (2020) The Importance of an Academic Qualification in Continuous Professional Development. [Poster Presentation], RAPS Euro Convergence 2020, Online , 27-OCT-20 - 28-OCT-20. [Details]

Honours and Awards

  Year Title Awarding Body
2018 Teaching Excellence Awards- Nominated National University of Ireland, Galway
2006 Global Black Belt Award -Dell Dell EMC

Professional Associations

  Association Function From / To
ASQ Member 01-SEP-98 / 02-NOV-20
RAPS Member 01-JAN-19 /
IPICs Steering Committee Member 27-SEP-17 / 30-MAY-18

Committees

  Committee Function From / To
SNS PG Studies Steering Committee Member 01-SEP-20 /

Employment

  Employer Position From / To
McDermott-Hayes Consultancy Owner 06-SEP-10 / 01-OCT-19
Boston Scientific Senior Quality Engineer 04-MAY-09 / 27-APR-12
Ingersoll Rand Quality Engineer 08-SEP-97 / 03-APR-98
Dell EMC Quality Manager 05-MAY-98 / 24-APR-09

Education

  Year Institution Qualification Subject
2002 University of Limerick MBA MBA
2012 FETAC Level 6 Train the Trainer
2009 University of Middlesex D.Phil Lean & Six Sigma in the Supply chain
2012 University of Limerick Post Doctoral Research Lean Six Sigma in Healthcare
1996 National University of Ireland, Galway B.Sc (Hons) Microbiology
1999 National University of Ireland, Galway MSc Quality & Reliability

Languages

  Language
French

Reviews

  Journal Role
International Journal of Quality & Reliability Management Reviewer
The TQM Journal Reviewer

Teaching Interests

Lean; Six Sigma; MedTech Reg;  Operational Excellence, Quality Management, Quality 4.0, Industry 4.0

Current Postgraduate Students (Taught)

  Name Degree Primary Supervisor
Ellen Looby Msc Y
Stephanie Lynch Msc Y
Jacques Du Perez Msc Y
Tom Healy Msc Y

Recent Postgraduate Students

  Graduation Name Degree Primary Supervisor
2015 Tom Costello Msc Y
2014 John Bowen Msc Y
2019 Mahesh Hule Msc Y
2018 Sinead Egan Msc Y
2019 Cian Kelly Msc Y
2020 Fiona Collins Msc Y
2014 Iain McLoughlin Msc Y
2020 Fiona Conlan Msc Y
2018 Brian Lynn Msc Y
2017 Anthony Smith Msc Y
2018 David Lalik Msc Y
2017 Brid Horgan Msc Y
2017 Miriam Byrne Msc Y
2018 Sandra Mullen Msc Y
2020 Brian Boylan Msc Y
2020 Aoibhinn Ross Msc Y
2019 Michelangelo Valerio Troysi Msc Y
2019 Micola Reilly Msc Y
2017 Seosamh Breathnach Msc Y
2014 Collette Kavanagh Msc Y
2014 Joseph Butler Msc Y
2020 Brian Byrne Msc Y
2020 Elaine Breslin Msc Y
2018 Gerard Shire Msc Y
2015 Michelle Meagher Msc Y
2018 Brian Liston Msc Y
2019 Richard Butler Msc Y
2019 Siobhan Cleary Msc Y
2019 Lisa Maunsell Msc Y
2018 Gerard Madden Msc Y
2020 Colin Black Msc Y
2020 Katarzyna Oelofse Msc Y
2018 Fran Farrell Msc Y
2019 Paul Bisset Msc Y
2019 Tiernan Culoo Msc Y
2019 Tom Feeney Msc Y
2018 Lorraine Tierney Msc Y

Modules Taught

  Term/Year Module Title Module Code Subject / Desc
2020/21 Operations Management & GMP MTR1109 Intro to Smart Operations, Industry 4.0 in a GMP regulated environment.
2019/20 Post Market Surveillance MTR5102 Market Vigilance & PMS
2019/20 Operations Management & GMP MTR1109 Intro to Smart Operations, Industry 4.0 in a GMP regulated environment.
2016/17 Quality Management Systems MTR5106 Intro to Quality and Quality management
2019/20 Quality Management Systems MTR5106 Intro to Quality and Quality management
2020/21 Lean Quality Projects LQ1199 Lean Six Sigma Research
2017/18 Operations Engineering DT1144 Operations Principles
2020/21 Quality Management Systems MTR1101 Intro to Quality and Quality management
2009/10 Regulatory Compliance BS1149 Regulatory Principles
2020/21 Risk management MTR5109 Risk Management standards and tools
2020/21 Regulatory Compliance in Healthcare Manufacturing BES5104 Regulatory Principles
2015/16 Regulatory Compliance BS1149 Regulatory Principles
2019/20 Project BST005 Lean Projects Research
2020/21 Healthcare Industry Module BES5106 Lean Six Sigma
2012/13 Regulatory Compliance BS1149 Regulatory Principles
2019/20 Regulatory Compliance in Healthcare Manufacturing BES5104 Regulatory Principles
2017/18 Post Market Surveillance MTR5112 Market Vigilance & PMS
2018/19 Post Market Surveillance MTR5106 Market Vigilance & PMS
2020/21 Regulatory Compliance BS1149 Regulatory Principles
2020/21 Quality Management Systems MTR5106 Intro to Quality and Quality management
2013/14 Regulatory Compliance BS1149 Regulatory Principles
2019/20 Operations Engineering DT1144 Principles of Operations
2017/18 Project BST005 Lean Projects Research
2016/17 Operations Engineering DT1144 Operations Principles
2018/19 Operations Engineering DT1144 Operations Principles
2019/20 Design Assurance, Sterilisation and Biocompatibility MTR5111 Design Assurance section (0.2)
2020/21 Design Assurance, Sterilisation and Biocompatibility MTR5111 Design Assurance section (0.2)
2010/11 Regulatory Compliance BS1149 Regulatory Principles
2016/17 Project BST005 Lean Projects Research
2020/21 Introduction to EU Regulatory Affairs MTR5101 Eu Medical Device Regulations
2018/19 Regulatory Compliance BS1149 Regulatory Principles
2017/18 Quality Management Systems MTR5106 Intro to Quality and Quality management
2019/20 In-company Projects module MG690 Research in Innovation
2020/21 Applied Biomedical Science BES 5107 Intro to Quality and Quality management
2016/18 Regulatory Compliance BS1149 Regulatory Principles
2018/19 Quality Management Systems MTR5106 Intro to Quality and Quality management
2020/21 Design Assurance, Sterilisation and Biocompatibility MTR 5111 DA concepts
2017/18 Regulatory Compliance in Healthcare Manufacturing BES5104 Regulatory Principles
2020/21 Market Vigilance MTR111 Market Vigilance & PMS
2020/21 Introduction to US Regulatory Affairs MTR5102 US Regulatory Medical Device Legislation
2018/19 Project BST005 Lean Projects Research
2018/19 Quality Management Systems MTR5106 Intro to Quality and Quality management
2011/12 Regulatory Compliance BS1149 Regulatory Principles
2018/19 Project BST005 Lean Projects Research
2014/15 Regulatory Compliance BS1149 Regulatory Principles
2018/19 Design Assurance, Sterilisation and Biocompatibility MTR51111 Design Assurance section (0.2)
2020/21 Quality Management Systems MTR5106 Intro to Quality and Quality management
2020/21 Post Market Surveillance MTR5112 Market Vigilance & PMS
2019/20 Market Vigilance MTR111 Market Vigilance & PMS
2015/16 Project BST005 Lean Projects Research
2018/19 Regulatory Compliance in Healthcare Manufacturing BES5104 Regulatory Principles
2017/18 Operations Engineering DT1144 Operations Principles

External Collaborators

  Name Organisation / Institute Country Description of Collaboration
Jiju Antony Heriot Watt University SCOTLAND
Joint research projects
Michael Sony University of Namibia AFRICA
Co author collaborator
Jacqueline Douglas University of Liverpool ENGLAND
Co author
Marcello Machades Fernado MPL BRAZIL
Co author
Renan Riberio BRAZIL
Co author
Roger Hoerl Union College Schenectady, New York, U.S.A.
Co author
John Noonan University of Limerick IRELAND
Co author
Ronald Snee Snee Associates, LLC U.S.A.
Co author
Elizabeth A Cudney School of Business at Maryville University U.S.A.
Co author