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COVID-19: Updates and information
Only essential on-site activities may continue on campus, in line with Level 5 measures in place nationally in January 2021 in the National Framework for Living with COVID-19. Staff should work from home unless they are carrying out time-sensitive essential work that cannot be done at home
When should I self-isolate?
You should self-isolate in the following instances:
- If you have symptoms of COVID-19.
- While you await a test appointment and your test results, if you have symptoms of COVID-19.
- If you have had a positive test result for COVID-19, even if you have mild symptoms no symptoms.
- Stay at home, in a room with a window you can open.
- Keep away from other people - especially older people or anyone with a long-term medical condition.
- Phone your GP to see if you need a test for COVID-19 (coronavirus).
- Use a different bathroom to others in your household, if possible.
- Cover your coughs and sneezes using a tissue - clean your hands properly after.
- Ask friends, family or delivery drivers to drop off food or supplies - if they stand back from the door, you can speak with them.
- Wash your hands properly and often.
- Use your own towel - do not share a towel with others.
- Clean your room every day with a household cleaner or disinfectant.
Full details here: http://bit.ly/3u718VE
Am I immune if I have already contracted Covid-19?
We spoke to Dr Eoin Mac Donncha, Medical Director, Student Health Unit and Dr Breda Smyth, Director of Public Health, HSE West, who told us what we can learn from the research and the recent outbreak among students in Galway in February 2021.
What can we learn from this semester's Covid-19 outbreak in Galway?
Following the outbreak of COVID-19 among Galway students in February 2021, Dr Breda Smyth, Director of Public Health, HSE West, and Dr Eoin Mac Donncha, Medical Director, Student Health Unit, share their insights of how this outbreak came about and what we can all learn from this experience.
WHAT TO DO - If you are a close contact of a confirmed case of COVID-19
WHAT TO DO - If you have tested positive for COVID-19
Semester Dates for Academic Year 2020-21
Our Semester Dates guide has been revised to reflect a change to dates of Repeat Exams:
Repeat Exams August 2021 will take place from 9-19 August 2021.
Recent Updates - April 2021
Easter Update for Staff and Students - Thursday 1 April
I hope you and those around you are safe and well.
- Going Home for Easter – Is it Worth it?
- What is the Best Way to Avoid ‘Long Covid’?
- Campus services over the Easter weekend
- International research on respiratory life support
- “SuperMario” Robot to Improve Patient-family Communication in Paediatrics
- Pandemic increases trust in Government welfare
- Switch off from work
- Switch off equipment
This is the end of Week 8 of Semester 2, the last day before the Easter break. For most students, we will take a break from teaching tomorrow (Friday) and resume on Monday 12 April following the Easter break. See Semester Dates
For many people, this time of year is a time of faith and reflection, with Christian Easter services, Jewish Passover, Buddhist observances, the Chinese Qingming festival, and Ramadan approaching.
For Irish people of all faiths and none, it is traditionally a time to reconnect with family and friends, to take a break to spend time with each other. Yet again, this year we are prevented from doing so. At times like this, the disruption, frustration and sense of isolation caused by the pandemic are heightened. We must do everything we can to be kind to ourselves and each other.
While we can all take hope from the sustained fall in case numbers in Galway, the virus is still circulating in our community. As before, we are all asked to refrain from travelling unless essential. Household-to-household transmission is a significant contributing factor and, while it seems unnatural to do so, it is in the best interests of our loved ones to continue to follow public health advice over the Easter break.
All of us have vulnerable people in our wider social network – older relations or neighbours, people with underlying health conditions. Any one of us could be the link in the chain that brings the virus to their home. Let’s all play our part this Easter by holding firm and connecting remotely.
Dr Eoin Mac Donncha, GP and Director of the Student Health Unit, speaks below about why reducing travel and interaction over Easter is so important.
With the virus still circulating in our community, we are learning more about the long-term impact of Covid-19 on our health. Below, Dr Breda Smyth, Director of Public Health Medicine, HSE, and Dr Eoin Mac Donncha, share an important message around the dangers of ‘Long Covid’.
In recent weeks, we have announced the partial and controlled reopening of the following facilities on campus:
- Library Study Space, including 14 PC spaces (booking required)
- Bailey Allen Hall Study Space (booking required)
- An Bhialann (takeaway and sit-down service)
- Students’ Union shop
There are strict health and safety measures in place in all campus locations with social distancing required. Please remember, if you are coming onto campus to access any of these services you must bring a face mask and ID card with you, and observe the information and signage around campus.
Campus services over the Easter weekend: Please note that the Library and Bailey Allen Hall study spaces, as well as An Bhialann catering services and the Students’ Union shop, will be closed from Friday 2 April (Good Friday) to Monday 5 April (Easter Monday) inclusive. They will reopen Tuesday 6 April as before Easter.
Find out more about opening hours, booking and services on the Alerts page. And look out for extended Library opening hours from 12 April onwards.
- International research on respiratory life support: Some 40% of critically ill patients who undergo tracheal intubation to support their breathing suffer a life-threatening complication, research from NUI Galway has revealed. The study involved almost 3,000 patients across 29 countries to determine the risk of adverse events arising from the invasive procedure. The findings are made all the more significant given the marked increase in such life support interventions during the Covid-19 pandemic. Professor John Laffey (Medicine), who co-authored the study explains its significance: “The pandemic is forcing us medics to do far more of these procedures than usual and understanding the associated complications is the first step to finding ways to avoid them in future, and hopefully reduce the risk to our patients.” Read more
- “SuperMario” Robot to Improve Patient-family Communication in Paediatrics: Researchers at Cúram have partnered with Cisco to launch the CARE CONNECT project that will see social robot 'MARIO' used alongside a video-conferencing platform to improve patient-family communications in Paediatrics. In the absence of healthcare face-to-face support during the pandemic, they hope that this technology will help families to stay in contact in enriching ways. Children in Paediatrics have already nicknamed the social robot "SuperMario!" Read more
- Pandemic increases trust in Government welfare: Research by Professor Cathal O’Donoghue, Established Chair in Social and Public Policy, shows that novel policy changes from the onset of the pandemic helped engender support for public health measures. The research, which has been presented at both the United Nations and the World Health Organisation, looked at social policy responses to the Great Recession of 2008-2012 and the Covid-19 crisis and assessed their impact on preserving living standards in Ireland. It revealed that public trust in Government soared in 2020 as a result of policies to improve income protection during the crisis. Read more
Finally, I would like to encourage you all to Switch Off this Easter – in more ways than one. We need this time to rest and recuperate following what felt like a long and challenging beginning to 2021. That is certain.
Switch off from work: Today, a new code of practice drawn up by the Workplace Relations Commission comes into effect to encourage us all to disconnect from work. While some of our university services – like Security, cleaning, events, some research facilities, etc. – continue to run into the evening, for most of us we should expect to be able to switch off at the close of the working day. This is important for our wellbeing and our work-life balance – and it contributes to the sustainability of our university mission.
I would like to remind colleagues of some important policies and initiatives that can help us all to disconnect from work as appropriate:
- Working from Home Guidelines during Covid Closure period
- Meetings during Core Hours policy
- Good Email Guide
Switch off equipment: For colleagues working in essential services on campus, we also ask you to Switch Off unnecessary equipment over the long weekend. See a full list of Easter energy-saving tips on our NUI Galway Sustainability Twitter account at https://twitter.com/nuigsustain
Professor Ciarán Ó hÓgartaigh
President, NUI Galway
Additional Study Space - Staff/Student update - Monday 22 March
I hope you and your family are safe and well.
- Working from Home
- An Bhialann Catering Services
- Study Spaces on Campus
- Students and Staff in Crisis
- Recent Covid-19 research news
- New cell therapy for Covid-19 patients
As the days get noticeably longer and nature begins to bloom and buzz back into life, we can look forward to spending more time outdoors in the coming weeks. St. Patrick’s Day was a welcome break with lots of sunshine and the celebrations passed off largely without incident here in Galway. I would like to thank most sincerely all of you who marked the day safely and responsibly. Your efforts, however mundane they may seem, make a huge contribution to our collective wellbeing.
To beat the virus, we need to understand the virus. With that in mind, I would like to share with you the following video from the HSE and the Department of Further and Higher Education, Research, Innovation and Science. It’s a short video – but a clear and honest message about the role each of us plays in keeping our communities safe. Watch here
More and more of our children are now leaving home school for real school! We hope this alleviates some of the pressure on staff and students who are balancing work, study and caring responsibilities at this time.
Given this broader context, I would like to reiterate the importance of continuing to work from home at this time unless absolutely necessary. While some essential time-sensitive work continues on campus, given that the risk of the spread of the virus in workplaces remains high, the majority of staff are expected to remain working remotely until the public health measures deem otherwise. Staff should continue to work from home unless your work is an essential service that cannot be done from home.
Following engagement with our catering suppliers and a risk assessment of the space, we have decided to reopen An Bhialann for takeaway and a controlled and supervised sit-down service with social distancing in place. This is consistent with national guidelines regarding the provision of canteen services to those participating in essential services such as education. The effective control measures from last semester will be put in place and we will continue to monitor occupancy and to ensure it is safe.
- Access to An Bhialann: The use of An Bhialann is strictly for NUI Galway students and staff only, and specifically for those who are on campus to carry out essential work that cannot be done from home or to use the Library study spaces. Please bring a Student/Staff ID with you as you may be asked for it.
- Opening Hours: An Bhialann will open 9am-4pm Monday-Thursday and 9am-3pm on Friday.
- Furniture: Please do not move or rearrange tables or chairs as they have been laid out by staff to adhere to social distancing requirements.
We continue to monitor occupancy levels in the Library study space and the University Management Team has approved the reopening of additional study spaces in the Bailey Allen in a controlled and phased manner as required.
From today, study space for 50 students has been reopened in the Bailey Allen Hall and scheduled bookings can be made from 9am-5pm Monday-Friday via the Library booking system.
As in Semester 1, the space will be invigilated to monitor and control Covid-19 health and safety measures.
The restrictions on last week’s St. Patrick’s Day celebrations and the upcoming Easter break highlight to us all how hard it is to be away from loved ones at this time. Remember, there is no need for any of us to feel alone. We remind you below of some of the supports available to students and staff at this time.
- NUIG 50808 – Crisis Textline: If you are experiencing a crisis of any kind, there is no need to suffer in silence. NUIG 50808 is a free and confidential 24/7 text response service available to all NUI Galway students or staff members experiencing a personal crisis, such as in your relationships or finances, through loneliness, bereavement, job loss, assault, high anxiety or low mood. By simply texting 'NUIG' to 50808 you will receive a reply within 5 minutes from a highly trained and motivated volunteer who will provide a warm listening ear and help you to find local supports and services. Your family and friends can also avail of this service by texting ‘Hello’ to 50808.
- Online Student Services: Our Student Services – like Counselling, Accommodation and Welfare, the Student Health Unit and the Chaplaincy – continue to offer remote services at this time, via phone, email and MS Teams. See how you can avail of the support of these caring professionals in the Important Contacts section of the Alerts page.
- Employee Assistance Service: Our HR team would like to remind you of the range of wellbeing supports available to staff through our Employee Assistance Service. You can find more details about services like counselling, mental health support, and parenting, financial and legal advice on the Employee Wellbeing website.
- New cell therapy for Covid-19 patients: An international research partnership between CÚRAM and Factor Bioscience hopes to bring new cell therapy to clinical trial for severe cases of Covid-19 and other serious respiratory illness. As Professor John Laffey, project lead and CÚRAM Investigator, explains: "Our partners, Factor Bioscience have developed a novel type of stem cell with almost unlimited production potential. As part of this project, these stem cells will be produced at the University’s Centre for Cell Manufacturing Ireland and then tested in CÚRAM laboratories. Ultimately we hope to bring this exciting new cell therapy to a clinical trial for severe cases of Covid-19 within the next year." We wish John and his colleagues every success in this hugely significant work. Read more
Two weeks ago, I was joined by our Vice-President for Internationalisation, Professor Becky Whay, by our Students’ Union executive and by hundreds of students for a Q&A session run by the Students’ Union. Many questions and issues were raised by students, in particular about the supports that are in place to help you through this challenging time.
Our students (and staff) have a keen eye on the future and want to know what next academic year will look like, what kind of on-campus teaching and learning will be possible, and whether student mobility programmes – like Erasmus and placements – will be possible. Many students wish to know how some of the advantages in remote learning and the use of learning technologies and innovations will be carried on beyond Covid-19.
While we have all by now dispensed of crystal balls, we continue to plan for the academic year ahead and plans in that regard will be discussed by our Academic Council at the end of April. To inform this discussion, I encourage students to keep sharing their feedback – through Q&A sessions, student surveys and forums – to bring these issues, queries and concerns to our attention. Some students, in particular those who find the on-campus experience sometimes challenging and less accessible, tell us that they find some aspects of our online provision more accommodating to their needs.
The past year has proven – if it needed proving – that each one of us is reliant on the support and engagement of the university community around us. By continuing respectful dialogue about our desires and needs for the months ahead, I hope that we can imagine again together how we deliver teaching, learning, supports and services beyond Covid-19 for the semesters to come, keeping those elements that have worked well and leaving what hasn’t worked behind.
We are here for our students. As a learning organisation, we wish to engage with those ‘experts by experience’ among us as we plan for the future of learning together.
Professor Ciarán Ó hÓgartaigh
President, NUI Galway
Covid-19 One Year On - Students' Union President & University Presidents message - Thursday 11 March
As we mark a full year since we closed our campuses due to the Covid-19 pandemic, we are writing to you to look to the future and the brighter times that are on the horizon.
The single biggest positive to emerge from this pandemic is the contribution of our community. From our student and staff frontline workers, contact tracers and healthcare workers, to the sacrifices made by each of you over the past year to keep our community safe, this is an undoubted source of pride. As we mark another St Patrick’s Day and another Easter break, times when we traditionally socialise with friends and family, it is vital that we hold firm in our resolve and continue to abide by the public health guidelines.
Some things for us to remember:
- Prioritise your health: We all need to keep well. When it comes to the virus, we need to follow the public health guidance, but we also need to mind our physical and emotional wellbeing. Exercise is vital, as is staying connected to friends and family. We are all suffering from Zoom fatigue at this stage, but staying in touch online is the best way to socialise safely. You can follow #NUIGWhatsOn and a reminder that the ever-popular Humpday Hoolie will be on St Patrick’s Night.
- Travel is only for essential purposes: Unfortunately, we have heard from An Garda Síochána who have stopped a number of students from travelling to their family homes for weekends. Aside from it being a clear breach of the guideline, as Galway City has had the highest incidence rate in the country for several weeks now, none of us wants to risk the health of those closest to us by bringing the virus home.
- Self-isolating is key to stopping the spread: If you are awaiting a Covid test result or are a close contact of a positive case, you must self-isolate. See more here
- You’re not alone: This is a hard time for all of us. There are a range of services to help you through this time, from our chaplaincy and counselling services, to our Crisis textline where you can text NUIG to 50808 for support. See our Alerts website
- The Gardaí are here to help: We have heard from a number of students and staff concerned about gatherings in breach of the public health guidelines. You can contact the Gardaí by dialling 999 who will investigate any such suspected breaches. In support of the public health restrictions on movement and gatherings An Garda Síochána are now actively implementing fines for contravening Public Health Guidelines.
We have been through a lot in the past year, but by holding firm, we will see a return to our favourite activities in the shortest possible timeframe. By following these guidelines, we will make it through this together, and stand the best chance of having more activities returning to campus, an ambition most of us share.
Ciarán and Pádraic.
Professor Ciarán Ó hÓgartaigh
NUI Galway President
NUI Galway Students’ Union President
Impact of our Individual Behaviours - Student/Staff update - Monday 08 March
I hope you and your family are safe and well.
- Emergency Evidence Response Service
- Research Community Portal
Since the first confirmed case of Covid-19 in Ireland, just over one year ago, we have rightly championed the role of public agencies, community organisations and our national healthcare service in combatting the virus. In many ways, this pandemic has reminded us of the importance of having strong well-resourced and well-informed public institutions, and through our own actions we have felt connected to a national effort to protect health and save lives across the country.
News last week, however, gave us a stark reminder that no matter how strong our public institutions, and no matter how dedicated our healthcare workers, our ability to manage this virus is shaped by individual behaviours. In her recent briefing to the Department of Public Health, Dr Breda Smyth, Public Health Director with HSE West, described a single outbreak of the virus among young adults in Galway that led to over 440 further cases in more than 200 separate households. It was a timely reminder of the power of the individual in promoting – or preventing – virus spread.
On first impressions, there doesn’t appear to be much heroism associated with staying at home. Wearing a mask, washing your hands and following government guidelines don’t feel heroic! In doing, in acting responsibly, however, and in channelling that sense of collective effort that was first ignited one year ago, we can all play our hero’s role in reducing the deadly impact of Covid-19 in our families, among our friends and in our communities.
Encouraging our students to share their experience
Without doubt, our students’ experience and engagement over the past year has been utterly changed by this pandemic. There have been many negative impacts, but there have been some positive innovations too. Each year, the national StudentSurvey.ie asks students from across Ireland’s 28 Higher Education Institutions to describe their experience. We have been collecting this important data since 2013, which means that we can compare students’ levels of engagement over time, between institutions, in different Colleges and Schools within the University, and among different student groups, like part-time, international, Final Years, etc.
It is particularly important to get student feedback this year. We want to see how the changes to teaching and learning have impacted their learning strategies, collaborative learning, teaching practices, interactions and student supports. The survey is open to all First Years, Final Years, Postgraduate Taught and Postgraduate Research students. Please encourage your students to take the survey at www.studentsurvey.ie – closing date: Sunday 14 March.
The phased reopening of study space in the Library commences today. This facility will be open on a controlled basis from 9am-5pm, Monday-Friday, with two bookable slots from 9am-1pm and from 1pm-5pm. As before, 135 study spaces will be available at 2-metre social distancing, with spaces reserved in advance via the LibCal booking system. The successful control measures that were in place during Semester 1 will be implemented, including a requirement for appropriate use of PPE and cleaning protocols. Reserve your study space at: https://nuigalway.libcal.com/r
There is a high level of demand for these spaces even at this stage. We will continue to monitor demand and, depending on demand, will safely open further spaces when and where we can.
Our HR Office will be running three Mental Health First Assist training sessions in March to support managers and staff who may need the skills to support colleagues at this time. To apply for this course, click on this link to complete the online registration form via Office 365.
- Emergency Evidence Response Service: EERS is a newly formed collective led by NUI Galway researchers from Evidence Synthesis Ireland and the HRB-TMRN group that came together in response to the challenges of Covid-19. Their activities have made a significant impact in supporting healthcare policy and practice decision-making during the pandemic, in Ireland and beyond. The group continues to work with NUI Galway and international colleagues to address prioritised questions from the World Health Organisation, Cochrane and others with evidence and expertise. They are also supporting the public to make informed decisions through the iHealthFacts.ie website, where the public submit health claims to be fact-checked. We commend their efforts and thank them for this important work, which you can read more about here.
- Research Community Portal: Now more than ever, as we are not all together on campus, the Research Office would like to help our research community connect to information of interest. Research Community News is a new resource available to our research community. This internal SharePoint site will try and keep our research community up to date with news, events, press releases and social media - from NUI Galway and from key stakeholders and funders. The initiative is part of the development of the Research Community Portal.
Today marks International Women’s Day 2021, an important day in the calendar for us all. We will be celebrating as a university community with a series of events from 8-12 March, starting today at 12.30pm with a keynote address by Catherine Connolly TD and Leas-Cheann Comhairle, ‘Using your voice’. Register here
Kamala Harris, the US Vice-President, using her voice, concludes her memoir, The Truths We Hold: An American Journey, reflecting on ‘what I’ve learned’. Although written in 2019, in a different context from Covid, her words are nonetheless relevant at this time (pp 280 and 281):
‘In the face of powerful headwinds, it’s easy to become tired. To become overwhelmed. But we cannot give up. The beginning of our downfall comes when we stop aspiring…
‘Years from now, [future generations] will look up and lock eyes with us. They will ask where we were when the stakes were so high. They will ask us what it was like. I don’t want to just tell them how we felt. I want us to tell them what we did.’
Having opened on the influence of the individual, today, it is in more ways than one fitting to finish with these wise words, a challenge to us all from a valuable voice.
Professor Ciarán Ó hÓgartaigh
President, NUI Galway
Contacting your Programme Coordinator or College/School Office
- General enquiries about student administration, attendance, leave of absence, etc.? Please email or phone your College, School or Discipline Office.
Find an email address for your Programme Coordinator here
- College Office - general enquiries to firstname.lastname@example.org
- Location: Room 1019 (Tuesdays & Thursdays) and Room 2041 (Wednesdays) in the Arts Millennium Building
- College Office Hours: Tuesday - Thursday, 10.30am - 12.30pm & 2.30pm - 4pm (during COVID-19)
The College Office deals primarily with student academic matters. Students contact us if they find they are struggling with their studies seeking advice, are unable to attend lectures/tutorials due to medical/personal circumstances or if they require extensions on assignments.
- General Undergraduate Arts queries: contact Catherine (091-493958) email@example.com to arrange an appointment
- General Postgraduate Arts queries: contact Sandra (091-493949) firstname.lastname@example.org to arrange an appointment
- Other College Office staff: Yvonne (091-492617) email@example.com and Deirdre (091-493954) firstname.lastname@example.org
- Discipline of Archaeology Office - general enquiries to email@example.com
- Discipline of Celtic Civilisation Office - general enquiries to firstname.lastname@example.org
- Discipline of Classics Office - general enquiries to email@example.com
- Discipline of Economics Office - general enquiries to firstname.lastname@example.org
- Discipline of English Office - general enquiries to email@example.com
- Discipline of French Office - general enquiries to firstname.lastname@example.org
- Discipline of Geography Office - general enquiries to email@example.com
- Discipline of German Office - general enquiries to firstname.lastname@example.org
- Discipline of History Office - general enquiries to email@example.com
- Discipline of Information Technology Office - general enquiries to firstname.lastname@example.org
- Discipline of Irish Office - general enquiries to email@example.com
- Discipline of Italian Office - general enquiries to firstname.lastname@example.org
- Discipline of Law Office - general enquiries to email@example.com
- Discipline of Mathematics Office - general enquiries to firstname.lastname@example.org
- Discipline of Philosophy Office - general enquiries to email@example.com
- Discipline of Political Science and Sociology Office - general enquiries to firstname.lastname@example.org
- Discipline of Psychology Office - general enquiries to email@example.com
- Discipline of Spanish Office - general enquiries to firstname.lastname@example.org
Find an email address for your Programme Director here: College of Business, Public Policy and Law Programme Director contacts, Oct 2020
- College Office - undergraduate student enquiries should be directed at School Offices below. All other College enquiries - email@example.com / (091) 492988
- J.E. Cairnes School of Business and Economics Office - general enquiries to firstname.lastname@example.org / (091) 492612
- School of Law Office - general enquiries to email@example.com / (091) 492389
- Shannon College Office - general enquiries to firstname.lastname@example.org / (091) 497205
Find an email address for your Programme Coordinator here
- College Office - general enquiries to email@example.com
- School of Health Sciences Office - HealthSciences@nuigalway.ie
- School of Medicine Office - firstname.lastname@example.org
- School of Nursing and Midwifery Office - email@example.com
Find an email address for your Programme Director and Coordinator here: College of Science & Engineering Programme Coordinators, Oct 2020
Our College Staff are here to support your academic journey and learning experience, as well as your mental health and welfare needs, throughout the COVID-19 restrictions. We encourage a virtual-first approach. Where essential and in support of your needs, our office staff are available to meet with you on a one-to-one basis in-person on campus, by prior appointment.
- College Office hours (during Level 5 restrictions): 10am-2pm, Mon-Fri.
See below a list of our contact details / email addresses.
College Office - for general enquiries, student attendance and leave of absence, contact Olive Mills at firstname.lastname@example.org / (091) 492182; for undergraduate affairs, contact email@example.com / (091) 493700 or firstname.lastname@example.org / (091) 493026
- School of Chemistry Office - general enquiries to email@example.com or Karen.firstname.lastname@example.org / (091) 492460
- School of Computer Science Office - general enquiries to ComputerScience@nuigalway.ie / (091) 493259
- School of Engineering Office - general enquiries to email@example.com / (091) 492101
- School of Mathematics, Statistics and Applied Mathematics Office - general enquiries to firstname.lastname@example.org / (091) 492332
- School of Natural Sciences Office - general enquiries to email@example.com / (091) 492520
- School of Physics Office - general enquiries to firstname.lastname@example.org / (091) 492490
Contacting Student Services and Supports
- Remote services: You can contact most student services via email or phone at this time. See full list of contacts below.
- Academic Writing Centre
- Access Centre
- Accommodation & Welfare Office
- Career Development Centre
- Disability Support Service
- Fees Office
- International Office
- ISS - Information Solutions and Services
- Societies Office & SocsBox
- Student Health Unit
- Student Registry Helpdesk
Current registered full-time Mature Students:
- Wednesday Virtual Coffeed at 12pm on Blackboard Collaborate: https://eu.bbcollab.com/guest/5700dbd94036449f88eaf8444d218ada
- Thursday Virtual Coffees at 2.30pm on Blacboard Collaborate: https://eu.bbcollab.com/guest/80099998cefd4cfaa95154f4174c0b1f
- Appointments can be scheduled at other times if you have lectures at this time. See here on how to create a MS Teams appointment through your Student email calendar here: https://youtu.be/Bq9ig9iIj5Y
- Email email@example.com
HEAR / Access / FE Undergraduates
Please contact us with any concerns that you may have as we approach exam time.
- Access and FE undergraduates, please email: firstname.lastname@example.org
- HEAR Undergraduates, please email: HEAR@nuigalway.ie
Please be reassured that the access team are here to help where possible. Staff are still working remotely to ensure that students are assisted and supported where possible. We are not in a position to monitor voice messages and please be aware that staff have limited access to emails. We will respond to your query as soon as is possible. If you need to contact a member of staff urgently in the Access Centre, please email email@example.com
Diploma in Foundation Studies Students SFD1 & SFD8
- Details of virtual coffee mornings and contacts are available on your Announcements on Blackboard Collaborate.
Queries from Prospective Mature Students interested in Full-time Undergraduate Study:
- Please email firstname.lastname@example.org for a Zoom appointment or email for advice and information on applying for a full-time degree as a Mature Student. Mature Students Guide and Entrance assessment information at www.nuigalway.ie/mature
- The Accommodation and Welfare team assist you to find advice and support on accommodation and financial matters.
- The staff will continue to support students remotely during normal working hours. To contact us in Accommodation and Welfare please click here.
- We are available from Monday – Friday (10 am – 12.30 and 14.30 – 16.00)
- The Chaplaincy service offers pastoral care, welfare support and spiritual guidance to the students and staff of NUI Galway.
- The Chaplaincy Service is available to support students and staff remotely during normal working hours and outside of working hours, when required. The Chaplaincy Office on 6 Distillery Road is closed at present. However, we are available to continue to meet students to deal with an urgent or emergency situation. We can be contacted as follows:
Fr Ben Hughes, Chaplain
T: 087 203 7538
Jimmy McGovern, Seas Suas Manager
T: 083 062 6898
The Career Development Centre aims to provide a quality career guidance and information service focused on facilitating and empowering you to manage your own career development and make effective career transition.
Staff from the Career Development Centre are available to talk to students via email and phone, and appointments are available via MS Teams. We recommend you contact us as follows:
- If you are a student (not on placement) log a query on Careers Connect and one of the team will get back to you
- If you are a student on placement email your query to email@example.com and your Placement Officer will respond
- For general queries email firstname.lastname@example.org
- Register on Careers Connect to keep up-to-date on events including career, skills, Employability Award and Employer events
- You can consult with a member of the NUI Galway counselling service for any issue. We provide skilled listeners who have experience dealing with all the challenges students encounter
- NUI Galway Student Counselling is continuing to operate, remotely online or by phone.
- For enquiries or to set up an online/phone assessment please email: email@example.com
If you are in crisis or at serious risk of self-harm contact the following supports:
- Your own GP or local A&E Emergency Department
- University Hospital Galway Emergency Department: (091) 544544
- The Samaritans: 116 123
- Pieta House: 1800 247 247
- Text 'NUIG' to 50808 to access 24/7 crisis text support: More info here
Contact the Disability Support Service and access disability related support remotely via email and MS Teams.
• If you are a student who is already registered with the Disability Support Service, you can email your Disability Advisor (as detailed on your LENS report)
• If you are a student who is already registered with the Disability Support Service, and you require assistive technology support, you can email your Assistive Technology Officer
• If you are a student who wishes to register with the Disability Support Service, you can complete our online registration form
• For all other disability support related queries, please email firstname.lastname@example.org. Please note that there may be delays in responding to emails, as we are receiving a high volume of emails at present. However, we will do all that we can to keep such delays to a minimum.
The Fees Office reception desk is closed due to COVID-19 protective measures and we are working remotely.
The International Office reception is currently closed due to COVID-19 protective measures.
Please find email and telephone contacts on the International Office website
ISS continue to support students and staff via all the usual channels:
- Log any requests or issues at https://servicedesk.nuigalway.ie
- Email email@example.com
- Call the ISS Service Desk phone number (091) 495777
- Click here for info on accessing University IT Services from off-campus
SocsBox Virtual Help Desk Monday – Thursday, 2pm - 5pm & 6pm - 8pm at https://bit.ly/3cCWc2B
All society activity on campus is suspended until Áras na Mac Léinn reopens. However, Societies are running virtual events. The SocsBox is contactable by email:
Áras na Mac Léinn rooms, The Hub and Hub Central are currently closed.
- You can join Societies by logging into your student account on yourspace.nuigalway.ie
- Society banking online will be facilitated remotely. Society information will be on www.socs.nuigalway.ie.
- www.nuigstudents.ie will be updated regularly with news on extracurricular activities.
- Students are no longer permitted to enter the Student Health Unit without first contacting to arrange a prior appointment.
- New patients must first register online here
- Appointment requests can be completed online here
- If you are experiencing symptoms or have a query relating to COVID-19, please read our COVID advice here
- Repeat prescriptions can be requested online here
- For any URGENT medical issues or concerns during daytime hours, please phone 091-492604 to speak directly to a member of reception staff
- Services are provided from 9.15am to 4.30pm, Monday to Friday ONLY. For any Urgent/Emergency issues Out-of-Hours (OOH), please phone 091-492604 for details of out-of-hours arrangements.
We are working remotely to assist students with Registration statements, Stamping of Forms, Address updates etc.
Free Live Streaming Fitness Classes with Kingfisher:
Kingfisher NUI Galway is offering all students and staff free access to all their Live Streaming Classes. They offer a wide range of classes from BodyAttack, HIIT Cardio, HIIT Strength and BodyBalance. Their classes are aimed at all levels of fitness and require no equipment. Take part in their wide range of live classes from the comfort of your own home by downloading the free Kingfisher app now from the Google Playstore or iTunes.
Check out all upcoming Virtual Events here